A buyer checks the center-to-center size, matches it to the drilling on the door, orders — and the pull still will not install. The hole spacing was only half of the fit. The other half is made of four things that never appear on a product photo: the thread, the hole depth, the tolerances, and the screw length against the door thickness. Get those wrong and the pull is not "slightly off"; it is unusable on the line. All four are decided before production starts. That is the point of this page.
When hardware arrives and the buyer says it is the wrong colour, the cause is usually not the factory. It is that the order said "antique brass" and two people had two pictures in their head. A finish name is a reference to an approved sample, not a colour code. Treat it as a colour code and you will spend the claim conversation arguing about vocabulary.
Most buyers ask this the wrong way round. They ask which line is best, then try to sell whatever the answer is into their market. The three lines are not three price points of the same product. They are three different buying motives, and each one sells to a different end business. Choose by the market and the channel you already have — not by which sample looked best under the showroom light.
A 96 mm pull and a 600 mm pull look like the same product at two sizes. They are not. Once a pull passes roughly 400 mm center-to-center, four things change at once: the fixing pattern, the rigidity requirement, the packing, and the freight. Buyers who specify an oversized pull the same way they specify a small one tend to discover this after the first shipment. This is what to confirm before ordering.
If a pull does not fit, nothing else about it matters. Not the finish, not the material, not the price. The number that decides fit is center-to-center (C-C) — the distance between the centres of the two mounting holes. It is the first thing to confirm before any order, and the one number buyers most often get wrong. Below is the full center-to-center range we produce, how to measure it, and how to write it correctly on an enquiry.
